Part Category List is Blank / Disappears

KB000002 Submitted by Andy Colonna on Nov-27-2013 2259 hits

Add a comment    Print KB Article
Description of Problem or Issue

When opening the Parts Database screen, or opening the "Add Parts to Current.." screen, the part category listing is blank.

Applies To: Instant Quote Professional


Resolution
To fix this version, you must have Instant Quote Professional version 7.8 or above. Do the following:

1) Click the lower half of the Setup Options menu, then choose "Setup Options - Local PC Only".

2) In the screen that opens, Un-Check the "Disable active x treeview control.." box.

The system will then show a simple part category listing (that is not a treeview control, but rather a simple listing).

Note: Version 8 replaces the Microsoft Active X TreeView control with a custom treeview control built by pcesoft.

Resolved on: November 27th, 2013


Additional Information:
This occurs due to a Microsoft Security Update where Microsoft is now disabling the mscomctl.ocx active x tree view control that was in use for the part category listing. There are some articles on re-enabling this control but requires altering the Windows Registry. Search for the above control name and 'tree view control not working' and you'll find the hack.

Article Last Updated on: December 2nd, 2013




994 Votes
Vote For Article!Please Vote for this article if it helped you.


Comments:

No comments posted yet.   Add a comment    Print KB Article